For your accommodation bookings, please use the booking system below. Please note that this system is NOT real-time. If your requested date of arrival is within 36 hours of this enquiry, please phone the hostel direct on 03 474 1487 (9am - 7pm).
By hovering your mouse over the circled 'i' beside each room type, you will find additional information to help you choose the right room.
Please note that we take bookings no more than two months in advance.
Luggage storage is available on request for those leaving on a later bus/flight, or for returning guests not wanting to take all their luggage with them.
Not ready to book yet? Questions? This is where you may find your answer!
Payment policy for phone and email bookings: Once availability is confirmed, your credit card details will be required to secure a reservation. Payment in full is due upon arrival and can be made in cash or by card (Visa, Mastercard, eftpos).
For those preferring secure credit card booking facilities, please use the above booking system.
Sole occupiers of double/twin rooms can expect to be charged the double/twin room rate.
BBH member prices are not guaranteed if booking is made through an agent.
Christmas and New Year bookings: We have a minimum stay of TWO nights over Christmas and New Year. Your booking needs to include the nights of 24th & 25th December for Christmas, and 31st December & 1st January for New Year. Our reception will remain closed for check-ins and check-outs on Christmas Day (25th Dec.) and New Year's Day (1st Jan).
Special events: We have a minimum stay of TWO nights for special events like big concerts, rugby matches, etc.
Cancellation policy: Should you change dates or cancel a confirmed booking, a minimum of 48 hours notice is required so that we can attempt to re-sell the accommodation. An administration fee of 20% of the total tariff applies. If less or no notice is given and we fail to fill the vacancy, the full tariff is payable. For Christmas and New Year bookings, the minimum notice period is 72 hours. For certain special events, we reserve the right to ask for full payment into our bank account in advance.
All prices include 15% GST.